Relevant questions for
your visitors

Always have the perfect answer ready without endless thinking. With Chatflot's message suggestions feature, you can give your customers exactly what they need - quickly, relevantly and in exactly the right tone. Whether you want to help a customer with a question or steer them in a certain direction, this tool makes it all easier. More focus, less hassle.

  1. Home
  2. Product
  3. Message suggestions

Send customers a specific direction on

Sometimes customers don’t know exactly what they want to ask. No problem. With message suggestions, you can subtly steer the conversation in the right direction. For example, by offering relevant options or suggested questions. This saves you time and ensures that customers find the information they need faster. This is service with a smart twist.

Boost customer contact

Add FAQ to ask in advance

Why let customers type the same questions over and over again? With message suggestions, you can add frequently asked questions to your chatbot. Think of questions about shipping times, return policies or product availability. The chatbot recognizes the question and immediately offers a suitable answer. That means less work for you and faster service for your customers.

Start it conversation as you wish

Want to welcome customers right away? Or ask them a question to get the conversation going? With message suggestions, you can decide how each conversation starts. Set smart prompts that invite customers to share their need or problem. This immediately lays a strong foundation for an effective interaction.

ecommerce platform logos
cms platforms

Give you chatbot a personal touch

With message suggestions, you can completely customize your chatbot’s tone of voice to match your brand. Do you want to sound informal and friendly, or professional and corporate? It’s all possible. By adding preset messages that match your style, every interaction feels authentic and familiar. Customers will notice the difference.

Make your chatbot a sales associate

Why stop at customer service? Use message suggestions to turn your chatbot into a sales assistant. Set up smart recommendations based on what customers ask. For example: "Would you also like to check out our matching accessories?" Or: "We just have a deal that's perfect for you!" Increase sales, without extra effort.

multilingual

Transform your today
business with AI

Does this sound like music to your ears? We thought so! Do you also want to discover how this AI assistant can transform your business? Don't wait any longer and try it out for free today. You will be amazed at what it can do for you. 👇